Please just refund and tell me how to get the wrong dress back to you. This has gone on for months now and I am going to need to order her another dress from another company. .Order #2374-A. I have reached out on your website, email and both social media platforms and still do not have any resolution. Please respond!
The dress i ordered for my daughter’s 1st bday came damaged. Plus the hair accessory does look nothing like the picture. I provided the pictures with the damage and asked to replace the dress but they refused saying that it’s a final sale and there’s no refund. But it says 39 day refund guarantee. Tried to call the customer service but didn’t get any response. Please don’t buy from those company! It’s a total scam!
Absolutely love this dress, my daughter looked so pretty in it for her birthday! Seller was definitely professional & fast! Thank you so much!
