Payment & Shipping Policy

PAYMENT

 

Our products are priced in USD. Please hold your mouse to the top menu and currency converter to see conversions from USD to PLN, EUR, JPY, GBP, TRY Please, be advised that the prices are provided for your reference only. You will be charged in your currency.

We accept all payments via PayPal, klarna, mastercard, AMEX Apple pay, diners club, discover card, JCB, Venmo, Visa .  You can also choose a direct payment gateway to complete your purchase and make payment with your credit card. In this case you do not need to have a PayPal account.

Your card information is not stored and is handled over SSL encryption. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Please contact us for more details if you'd rather prefer to make a payment via bank transfer (in PLN, Euro or USD).

Taxes/ Import fees/ Custom charges 
For orders for delivery within the EU there might be additional taxes or duties to pay. 
For orders from countries outside the EU you may have to pay import fees and tax on arrival. Since customs policies vary widely from country to country, please contact your local customs office for further information.

 

What is the total delivery time for my order?

Your order will be processed in 2-3 business days and shipped out within 7-15 business days from the order date in the standard shipping. Our business days are Monday-Friday. Our order cutoff time is 12:00AM New york time zone GMT-5:00. For large parcels, processing time may extend up to 4 days. Orders are not processed during holidays or weekends.

The estimated delivery time of your order depends on the shipping method that you choose during checkout.

Here are the shipping charges and speed of delivery for domestic deliveries:

Delays might occur during peak season.

 

Which locations do you deliver to?

We ship all orders to anywhere in United States—even Alaska, Hawaii and Puerto Rico.

We ship worldwide also.

 

How do I check the status of my order?

You will receive email notifications from time to time. You may also track your order status on our Order tracking page.

 

What should I do if the tracking number I receive is not working?

We ensure our delivery alerts help you stay on top of orders. If the tracking number does not work, we

recommend you try tracking with the order number. Alternatively, you may contact our customer service team.

 

What can I do if I don’t receive my order?

If you don’t receive your order at the estimated time, it could mean either your order is delayed or is lost.

You may contact our support team to know the exact location of your order.

What should I do if I receive a damaged item?

You may contact our customer service team from info@mybabybymerry.com or

Whatsapp :+1(302) 213-6267

What are the shipping timelines for international delivery?

International orders transit time is 5-20 business days from the receipt of your order. The order processing time is 2-3 days. You will receive shipping estimates at the time of checkout.

What duties and taxes apply?

Shipping costs for international orders will include international taxes, duties, and value-added tax. At the time of checkout, the final order cost will reflect these charges.

How can I return the item?

Our dresses made to order, special occasion dresses,  Item shouldn't have been worn, it should have clearly visible damage on cargo and report has to be filed with cargo company. Dress should be sent to our address. Please contact us for details info@mybabybymerry.com. Please visit the return and refund page for detailed information.

 

Worldwide Express Shipping (DHL Express/UPS): 34$

Priority Order & Express Shipping: 64$

Standard: 24$

*subject to availability

 

My baby by merry Registered Trademark of Tamsar, Inc. (designed in USA)

8 The Green

Suite # 7168

Dover, DE 19901

+1 (302) 213-6267

 

Shipping from our workshop:

Tamsar Tekstil Ltd.

Beyazevler Mah 80051 Sk. 6-A

Cukurova Adana Turkey

+90 533 568 33 66